Thank you for choosing Priority Bags. The Returns Policy is as mentioned below.
Product prices that are listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur in rare cases. We reserve the right to cancel the order incase the indicated price was incorrect. In the rare event that happens, we will give a full refund of all money received from the customer for such type of errors.
The Prices are subject to change without prior notice.
All prices on this web site in INR.
1. Delivery of products
Purchases are shipped from our own or third party warehouses/ stores or offices. Our endeavour is to make the products reach you within 5-7 working days (for Metro cities) and 10-15 working days (for Non-Metro cities) from receipt of order and payment depending on the delivery address.
Delivery challan/Invoice attached to the Product upon delivery will be required to be acknowledged and signed by you or any other person at the address mentioned by you at the time of order. We do not take any responsibility for products signed by any other person other than you who have placed an order for the product.
Since the transactions are authorised by the card holder, we take no responsibility for incorrect addresses provided during order placing.
2. Product returns
Priority Bags guarantees a total customer satisfaction. If you are not completely satisfied with your online purchase, you may return the unused product within 7 days of the delivered date for a prompt refund. You will be refunded for the product total, plus applicable sales tax paid. Shipping and handling charges are not refundable except the cases where the product arrived damaged or the incorrect product was shipped.
To return any items that are damaged or not as per your original order, please mail us at firstname.lastname@example.org within 48 hours from the time of delivery along with images of the delivered product and their tags/Invoice.
All damaged items or items not as per your order that are to be returned must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition, otherwise the same will not be taken back.
Postage and other charges for return of these products will not be refunded by us.
Please note that we cannot offer exchanges or refunds on any kind of sale, opened or used products.
We will require upto 21 days from the day of return/refund for your request to be processed. You will be contacted once your return is complete.